Through this Privacy Policy, and in compliance with Articles 12 and 13 of Regulation (EU) 2016/679 (hereinafter the “GDPR”) and Article 11 of Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (“LOPDPGDD”), Softvic informs Users who use the Website about the processing of their personal data that may be collected through it and processed by Softvic.

INFORMATION ABOUT THE DATA CONTROLLER

Data Controller: Softvic, S.A.

Tax ID: A58062159

Registered address: Calle Sabadell, 11 – 08500, Vic

Contact: info@kaissoftware.com

DATA PROCESSED, LEGAL BASES, PURPOSES AND RETENTION PERIODS

Data processed Legal Bases Purposes Retention period

Browsing data. In accordance with Internet communication standards, when a User accesses our Website, we automatically receive the IP address of their device and the type of browser they are using. We use this information to analyse general trends and improve the service. This information is not shared with third parties without their consent. User consent Analysis of browsing behaviour and statistics: The information collected through cookies and similar tracking technologies allows us to analyse how Users navigate the Website. Retention periods depend on each specific cookie. For more information on retention periods for each type of cookie, please refer to the Cookie Policy.

Customer contact data. Through the contact channels provided on the Website, we receive the personal data of potential Softvic customers. The data processed includes: first name, surname, professional email address, position within the company, as well as any additional personal data provided by the potential customer.

User consent

Pre-contractual measures applied at the request of the data subject

To provide potential customers with offers and quotes for Softvic’s services.

Personal data will be processed by Softvic throughout the commercial negotiation with the potential customer and, if a contract is signed, throughout the contractual relationship between Softvic and the User. Once this period has ended, the data will be blocked to comply with Softvic’s legal obligations and, once that period has also elapsed, will be permanently deleted.

Candidate data. If a User submits a job application through the Website’s contact channels, we will process their first name, surname, email address, and the personal data included in the CV provided by the User. Pre-contractual measures applied at the request of the data subject To process job applications submitted by Users. Personal data will be processed by Softvic during the evaluation period of the User’s application and for a period of 6 months to be considered for future job vacancies. After this period, the data will be blocked to comply with Softvic’s legal obligations and, once that period has also elapsed, will be permanently deleted.

Contact data. First name, surname, email address, phone number and company. Consent To handle and respond to requests, comments and suggestions, and to provide support to the User during their use of the Website. Personal data will be processed by Softvic for as long as is necessary to respond to the query and/or resolve the issue raised by the User. The data will then be blocked to comply with Softvic’s legal obligations and, once that period has elapsed, will be permanently deleted.

Commercial communications. Softvic may send newsletters to Users who have a contractual relationship with Softvic. The data processed will be the email address. Legitimate interest. This data is used to send commercial information about Softvic. Data will be processed by Softvic throughout the contractual relationship with the User and, once it has ended, Softvic will block the data for as long as necessary to comply with its legal obligations. Once that period has elapsed, the data will be permanently deleted.

TO WHOM WILL YOUR DATA BE DISCLOSED?

Softvic informs Users that, for the purposes described above, it will not transfer personal data to third parties. However, Softvic may grant access to such personal data to technology service providers with whom it has entered into a data processing agreement; in particular:

Database maintenance and newsletter subscription management service providers.

Analytics service providers.

Hosting service providers.

Email service providers.

Consent management service providers (Consent Management Platform).

The aforementioned providers may be located in jurisdictions that do not generally offer adequate guarantees with regard to the processing of personal data. For all entities not located within the European Economic Area (EEA), Softvic has entered into agreements with such entities that include the necessary safeguards, including the European Commission’s standard contractual clauses.

Users may obtain further information about the technology service providers by contacting Softvic through the contact details provided in this privacy policy.

Softvic may also disclose your data to:

Companies interested in purchasing or acquiring the company or part of its business and, consequently, granting access to any national or international auditor to carry out their due diligence.

Authorities investigating suspected fraud, harassment or other violations of any law, rule or regulation, or of the website’s policies.

SECURITY AND CONFIDENTIALITY

Softvic has implemented the necessary physical, technical and organisational measures, in accordance with applicable regulations, to ensure the security of personal data and to prevent its accidental or unlawful destruction, loss or alteration, or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed. Personal data will be treated confidentially by Softvic, which undertakes to inform and ensure, by legal or contractual obligation, that such confidentiality is respected by its employees, partners and any person who must have access to the User’s personal data.

USER RIGHTS

Users may exercise their rights of access, rectification, erasure, objection and, where applicable, restriction of processing and data portability by sending an email to Softvic.

Users may also lodge a complaint with a supervisory authority and, in particular, with the Spanish Data Protection Agency (www.aepd.es) if they consider that the rights set out in this Privacy Policy have been infringed, or if they consider that the processing of personal data concerning them violates applicable regulations.

CHANGES TO THE PRIVACY POLICY

Softvic reserves the right to modify this Privacy Policy at any time. Any changes or updates to the Privacy Policy will be explicitly communicated to Users by means of a notice on the Website, together with the updated version of the Privacy Policy.